FREQUENTLY

ASKED QUESTIONS

Services + Booking

Q: How can I pay my deposit after selecting the desired date and time?

A: ALL Appointment Deposits must be submitted via PayPal or Cash App at the time of booking! The Service Deposit required is $25 and you must add your First and Last Name, along with 'Appointment Deposit' within the 'for' or 'notes' section of either payment platform.

Cash App: $NailsByMissLucy (Scan QR Code Below for Direct Access to Pay)

 Paypal: www.paypal.me/NailsByMissLucy (Scan QR Code Below for Direct Pay)

CASH APP
Nails By Miss Lucy - Cash App QR Code fo
PAYPAL
Nails By Miss Lucy - PayPal QR Code.png

Scan with camera on Phone/Mobile Device to Pay Now!

Q: How how long do I have to pay my deposit, after selecting the desired date and time?

A: ALL Appointment Deposits must be submitted via PayPal or Cash App within 30 Minutes of Scheduling. If deposit(s) are not received within this time, the appointment slot reserved becomes available for booking again. 

**Please be sure to include 'Your First and Last Name + 'Appointment Deposit' within the Notes/For section before submitting payment! Payments submitted without this information included CANNOT be confirmed and secured!**

Q: Do you accept Same-Day Appointments and Walk-In Service(s)?

A: Due to COVID-19 restrictions which have been implemented to keep both clients and technicians safe at all times, we CANNOT accept Walk-Ins or Same-Day Appointments! Appointments MUST be booked within at least 24 Hours of the date and time being requested!

Product Orders + Shipping

Q: How long will it take to receive my order?

A: After your Order Payment has been received and processed successfully, your items will be shipped within 3 to 5 Business if the order does not contain customized items. If your order contains customized item(s), please allow 7 to 10 Business Days for item(s) to be shipped with our Shipping Courier, USPS. 

Q: How do I know what Press-On Nail Sizes to order?

A: If you'd like to order any of our Set(s) of 10 Press-On Nails, for ensuring

the BEST fit of nails, please order a Sample Sizing Kit on our

'Custom Press-On Nails' page.

Q: How long will my Press-On Nails last after applying?

A: Each of our Press-On Nail Kits was created for extended wear (up to 3+ weeks) with proper application, care and maintenance.

Our Press-On Nail Sets are also reusable.

*For purchasing, please visit our 'Custom Press-On Nails' page.

Q: How long will my Press-On Nails last after applying?

A: Each of our Press-On Nail Kits was created for extended wear (up to 3+ weeks) with proper application, care and maintenance.

Our Press-On Nail Sets are also reusable.

*For purchasing, please visit our 'Custom Press-On Nails' page.

Q: One of the Press-On Nails within my order doesn't fit, what can be done to still wear the set?

A: Please keep in mind that each nail is handmade, and some shapes (Stiletto, Coffin, Tapered Square, Almond, etc.) may be a bit more narrow.

 

We cannot accept any returns or exchanges on press-on nails because of the type of product they are. If you receive an order and there are nails that may not fit as best as you'd like, you can always order the replacement nail(s).

 

To avoid this, please order a Sample Sizing Kit, and follow ALL instructions included, before placing an official order for your custom press-on nails.

. *To order a Sample Sizing Kit, please visit our 'Custom Press-On Nails' page.